What is multi-factor authentication (MFA) ?

Your FinLocker has multiple security measures designed to help protect your sensitive data. When you create or sign in to your account you will be asked to verify ownership of the account through multi-factor authentication (MFA). Multi-factor authentication asks the user of an account information that only you should know to help prove ownership of the account.  Typical MFA scenarios include:

  • Swiping a card and entering a PIN
  • Logging into a website and being requested to enter an additional one-time password that the website's authentication server sends to the requester's phone or email address.

Why do I have to take all these steps to get into my account?

Security and privacy is the top priority.   Protecting your personal information and  personal financial information requires multiple security measures and we continuously monitor and update security features and policies.  


What additional precautionary steps should I take?

  • Creating strong passwords is a good first step
  • Don’t use the same one for multiple accounts
  • Use unique letters and numbers in your passwords
  • Don’t share your username or password with others
  • FinLocker requires user passwords to have at least one upper case letter, one lower case letter, one number and one special character such as (!@#$%^&*~, and others)